Club sales and the 30% share
When families buy their child's reel, the club keeps 30%.
What the share is calculated on
The 30% is taken from the price after VAT and the payment or store fee are removed, rounded down to the cent. It is the same whether the family pays on the website or in the app.
Turning sales on
A club admin opens the Sales tab, chooses "Turn on sales", names a safeguarding contact and connects the club's bank account through Stripe. Sales only include players whose family has agreed.
Payouts
Payouts are made once a month, after the refund window, to the club's bank account. If a bank payout fails, the admin sees a banner and can update the bank details.
Refunds
If a family is refunded, the club's share of that sale is taken back. It shows as its own line on the next statement. If that makes a balance negative, it is carried forward to the next payout.
Statements
Each month the club gets a statement as a PDF and a CSV, listing sales, refunds, the amount the share is based on, the 30% and the payout. Your treasurer can use it as it is.
Still stuck?
Email support@reelstat.com. A person reads every message.