How can we help?

Topics

• Getting started

  • Getting started as a coach
  • Getting started as a parent
  • Getting started as a club admin

• Filming

  • How to film a basketball game with a phone
  • Filming guides
  • Phone storage and battery for filming a game
  • How to film a game

• Uploading

  • My upload is stuck
  • Phone storage and battery

• Results and accuracy

  • How accurate is Reelstat?
  • Basketball stat abbreviations explained
  • Free basketball stat sheet

• Payments and refunds

  • Something wrong? Fix or refund
  • How do I buy my child's reel?
  • Why is the app price different?
  • Payments and prices

• Privacy and consent

  • Child safety and privacy
  • Who gives consent for a child?
  • Where is our data stored?
  • Privacy and consent
  • Delete your account
  • Download a copy of your data

• Clubs and payouts

  • How the club earns
  • How does my club get paid?
  • Does it cost the club anything?
  • Club sales and the 30% share

• Equipment and importing

  • Equipment list
  • Using a GoPro or another camera
  • Device requirements