Questions and answers

About Reelstat

What is Reelstat?

An app that turns a phone video of a game into per-player stats and highlight reels. Clubs film, coaches get the stats, families buy reels, and the club earns 30% of what families spend.

How much does it cost?

The first game is free. Then coaches pay €10 a game, €45 for 5 games or €160 for a season. A child's game reel costs €4.99 on the web. Clubs and leagues: talk to us.

Which sports work?

Basketball has full stats today. Volleyball, swimming, padel, boxing and football are next. You can see every sport and its status on the sports page.

How accurate are the stats?

Every stat has a confidence score, and a second AI checks any number the first one is unsure of. Coaches can correct a stat in a few taps. We will publish our measured accuracy on the accuracy page.

Which languages?

English, French, Spanish, Portuguese (Portugal and Brazil), German, Italian, Dutch, Turkish, Arabic and Polish.

Can I use a camera instead of a phone?

Yes: you can upload a video from a camera. Filming inside the app gives the best results, because it checks the picture while you film.

For coaches

What do I get in the free game?

Everything: the box score, the shot chart, a clip of every basket, player reels and the written summary. One free game per team.

Which phone do I need?

A recent iPhone or Android phone with about 5 GB free. A tablet works too.

Do I need a tripod?

Yes, or a clamp. A steady phone, two to three metres high, gives the best stats. Holding the phone for a whole game does not work well.

How long until results are ready?

Usually within hours of the upload finishing, after our check. Your phone tells you when they are ready.

What about the other team?

The other team is shown as a team, not as individuals: no names and no individual stats.

For parents and families

How do I buy my child's reel?

Open the link your coach shares, tap the button with your child's name and the price, and pay with Apple Pay or Google Pay. The first time, we text you a code to check you are on the team list.

Do I need to create an account?

No password needed. The first time you buy, you confirm your phone number with a code. That is it.

How do you protect children?

Children are private by default. No child's name or individual stats on public pages, guardian consent before any reel is sold, no messages to children, and deletion within 30 days on request.

What if something is wrong?

Tap "Something wrong?" on the reel or the game. We fix it, or refund you.

Why is the app price different?

Apple and Google take a fee on purchases in their apps, so the app price is higher. The website price is the lowest.

For clubs

How does my club get paid?

30% of every family purchase is added to your club's balance. We pay it to the club bank account every month, with a statement.

Does it cost the club anything?

Coaches pay per game or per season, or the club pays for its teams. There is no hardware to buy. Families' purchases pay the club.

Where is our data stored?

In Europe, on servers in the UK and the EU. Game videos are deleted after 180 days. Stats and reels stay until you delete them.

Basketball

Which basketball stats do I get?

Points, two-pointers, three-pointers and free throws made and attempted, shooting percentages, a shot chart, a clip of every basket and a written summary. Rebounds, assists and minutes are coming next.

Does it work for youth and adult games?

Yes. It works for youth and adult club games, men's and women's.

Can I film only one half?

No. Both hoops need to be in the picture, or half the game is missing.

Still stuck?

Email support@reelstat.com. A person reads every message.